CRM Operations Analyst (UP $5,000 / Immediate / MNC) Work for an established MNC 2 years experience working in a CRM / loyalty marketing role Immediate opportunity/ Up to $5000 Hi, we're looking for a CRM Operations Analyst for a MNC global corporation.
This role is responsible for contributing to development and execution of CRM strategy for digital campaigns. With the direction of the Regional Marketing & the Regional CRM Lead, the candidate will define and implement CRM programs towards the aim of achieving KPIs. The candidate will work on several projects at a time across multiple markets in Asia Pacific and will be involved in all phases. The candidate should be data-driven and be able to utilize analytics to power their CRM strategy. A successful candidate should be able to work cross-functionally with the Marketing team by providing data-driven advice on digital campaigns including paid media and email campaigns, as well as the UI/UX team by suggesting website improvements which may impact customer acquisition, engagement and retention. The Opportunity Opportunity to work in a MNC Company Fun & Dynamic working environment Monday - Friday 5 days work week Office hours Job Description Project Management Lead the Omni channel agenda for the SEA geography by delivering Omni CRM projects across the geo Ensure on-time and on-quality delivery in all the CRM projects launched in SEA CRM Program Management Own and deliver the program KPIs for all SEA markets Accountable for member revenue growth & customer lifetime value targets for SEA markets Interact with external agencies in other markets (as needed) for support in creation of digital assets Uses smart segmentation techniques to improve metrics of digital campaigns Hands-on creation of customer journeys and campaigns in a CRM tool Provide insights and recommendations to relevant stakeholders based on analytics The Talent: Bachelor's or a Master's degree, preferably in Marketing 4-6 years of experience in agency/in-house environment At least two years' experience in running CRM operations. Extremely analytical with hands on data analysis experience Ability to multi-task and work effectively under high pressure while handling multiple projects. Ability to prioritize workload effectively. Strong writing/editing skills, excellent grammar, and accurate proofreading skills. Proficient in data analytics Digital/Ecommerce experience mandatory Proven teamwork skills, flexibility Ability to handle multiple projects and work efficiently under pressure individually and as part of a team Excellent verbal and written communication skills, interpersonal skills, and positive Next Step *Only shortlisted candidates will be contacted*
Elsent Ng
EA Licence Number: 91C2918
Personnel Registration Number: R1981163
Adecco is acting as an Employment Business in relation to this vacancy.
The Adecco Group is an Equal Opportunities Employer.
Reference number JN -******** _******** #J-18808-Ljbffr
