Currency Exchange Officer, Treasury & Markets - Klia

Currency Exchange Officer, Treasury & Markets - KLIAOperate counter at designated BDC outlet to perform Foreign Currency Exchange & Money Transfer.
Handle 30 types of foreign currencies.
Interact and transact with customers with a positive and active approach.
Deliver efficient, excellent, and good customer services to customers within the average transaction time.
Actively upsell with the customer while performing transactions at the counter.
Ensure all operational processes at the counter and BDCs outlet are adhered to.
Undertake marketing initiatives and promote BDC services to potential customers.
Engage corporate customers and retail customers (leads).
Efficiently handle and solve customer complaints/issues (if any).
Adhere to and comply with all Risk/Compliance/external regulatory requirements, and all Bank's policies and guidelines.
Uphold integrity and professionalism while conducting BDC business, activity, and all aspects of operations.
Requirements:
Minimum Diploma Holder with 1-year experience in any field or a bachelor's degree in any field (Fresh graduates are encouraged to apply).
Able to work in shift rotation and at the Airport.
Good customer service skills with a good command of English.
Good interpersonal skills.
Proficient in Mathematics & Calculations.
Proficient in MS Word and MS Excel.
A team player, independent, committed, self-motivated, resourceful, and result-oriented.
Added advantages for those who have experience with customer services and cash handling.#J-18808-Ljbffr