Custom Care Senior Executive / Executive At ?Linbaq Holding Sdn Bhd

Our client "?LINBAQ HOLDING SDN BHD" is seeking a Custom Care Senior Executive / Executive to  join their company!   What you'll be doing? Ensure after-sales support to customers by providing a high-quality level of customer service (e. g. receiving and responding to customer queries, attending to customer needs); Respond promptly and direct customer requests and issues to the designated resource and follow up on customer interactions; Using the in-house system to update all key collections, defects tracking, etc.; Preparing management report; Attending meetings with Project Team, Contractors, etc.; Preparation of correspondence. Answering customers correspondences through email, social media, and by phone; Ensuring the processing of orders.
  Who?are?they?looking?for? Diploma / Bachelor's degree in relevant field, such as business administration; At least 1 year of customer service experience in Developer industry would be advantageous; Customer-First with a can-do attitude; Adaptability, positive thinking, ability to use positive language, empathy, patience, understanding; Focus on details; Demonstrate excellent interpersonal and communication skills with an excellent customer service attitude; Analytical and problem-solving skills, organizational skills, negotiating skills; Able to work in a fast-paced environment and handle pressure well; Prioritize and handle multiple tasks, accomplish ad hoc task assigned by superior. 
  Why you should consider this opportunity:  
Our client offers an attractive remuneration package with fringe benefits to the right candidate, such as 
Medical Insurance Performance Bonus Working Hour: 5 day work week  Ready to join this role? Apply now to submit your resume with date of availability and expected salary to us!