Full time
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Brief customers and agents on products and promotion and handle resolve complaints.
Handle Confirmation to Purchase submissions, lot enquiries, reservation and confirmation, transfer and cancellation cases.
Monitor and update customer database and zone plan for sold out lots.
Issuing of temporary receipt and Official Receipt and handover the daily sales collection as per scheduled to Site Admin.
To ensure that all daily sales related documents are properly filed and documented.
To key in the deceased info into HYBRIS and compilation of relevant documents for submission to respective departments.
Updating daily burial, urn/ pedestal installation records, sold out lots and customer database for management review and analysis.
Support front counter daily routine includes feedback customer's inquiries and pick up phone call.
Liaise with respective section/department to settle all problems related to service and operation work.
Full collaboration with service team colleagues and related department to ensure smooth operation during the funeral procession and urn installation rite.
Any other tasks assigned by your superiors from time to time.
Qualification:
Education level: SPM and above.
Proficient in spoken and written English and Mandarin
Pleasant personality with good interpersonal and communication skill
Well versed in MS Office Applications.
Willing to work in Semenyih.
Fresh graduates are welcome to apply.
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Your application will include the following questions:
Which of the following statements best describes your right to work in Malaysia?
Which of the following types of qualifications do you have?
Which of the following languages are you fluent in?
What's your expected monthly basic salary?
Which of the following Microsoft Office products are you experienced with?
Do you have experience in a sales role?
Established in 1990, Nirvana Asia Group is a world-class, full-fledged integrated bereavement care provider with over three decades of experience in memorial park operations.
We play a vital role in promoting culture, most notably in funeral rites and traditions within the Malaysian Chinese community.
We aspire to constantly keep improving, innovating and raising our standards of service as a leader in the industry in Malaysia and Asia as a whole.#J-18808-Ljbffr