Customer Care Executive (Mandarin Speaking)

Job Descriptions: Plan and carry out customer care duties and to be based in front desk and/or call centre as per the superior's assignment.Implement sales plans and ensure high standard of sales and service levels is provided to customersFollow up on leads and participation of marketing and business development activitiesKeep abreast with latest and most current information and technology in regards to market changes, competitors information and Company's productsAttend to walk-in customers in front counter, face to face and phone enquiries, including providing counseling to customersMaintain Optimax standards and observe Group Compliance PolicyAssist in any adhoc projects assigned Requirements: Possess at least Diploma in any related field with working experience in Call Centre, Hotel Front Desk, Cabin Crew, Customer Service and Retail lineFresh graduates, air stewardess, hotelier and candidates from service & retail line are encouraged to applyAble to converse in English, Bahasa Malaysia and Mandarin. Proficiency in Mandarin will be added as advantageous. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.Good communication, negotiation and interpersonal skillsProactive approach to problem solving and willing to learnResults-driven and able to work independently to achieve sales targetsA team player with an energetic and flexible working style Must be able to work on weekendVacancy Available at Various Location : KlangWorking Days - 5 Days a weekPlease state which branch you preferred when you applied the job at the cover letter.