Are you a proactive and detail-oriented individual with a passion for enhancing customer experiences? Join our team as a Customer Experience Intern and play a key role in improving operational efficiency and user satisfaction. This internship is perfect for someone who enjoys connecting with people and wants hands-on experience in customer engagement and operational support.Key Responsibilities-Engage with Jobseekers: Conduct interviews with jobseekers to encourage them to update their resumes, ensuring better recruitment opportunities and outcomes.-Customer Feedback Collection: Gather feedback from jobseekers about our products and services, helping to shape future improvements for better convenience and user satisfaction.-Special Projects: Collaborate on initiatives aimed at enhancing the customer experience and improving the operational efficiency of the Customer Experience team.-Administrative Support: Assist in day-to-day administrative tasks, including maintaining accurate records of customer interactions.-Data Management: Keep detailed records of inquiries, feedback, and actions taken, ensuring all information is organized and up-to-date.-Team Collaboration: Work closely with cross-functional teams to ensure seamless service delivery and a unified approach to customer care. [Apply now at https://my.hiredly.com/jobs/jobs-malaysia-hiredly-job-customer-experience-intern]
-Currently pursuing a degree in Marketing, Business, Communications, or a related field.-Strong interpersonal and communication skills.-Attention to detail and the ability to maintain accurate records.-A proactive attitude with a willingness to learn and take on new challenges.-Ability to work independently and as part of a team in a fast-paced environment.What You'll Gain-Hands-on experience in customer engagement and feedback collection.-Opportunities to contribute to projects that directly impact customer satisfaction and operational processes.-Valuable insights into the job portal industry and recruitment trends.-A chance to develop communication, organizational, and teamwork skills in a dynamic work environment.