Customer Experience Specialist

_**Looking for a career in the Banking Industry? Our Client is an International Bank looking to hire customer service advisors to support their global operations.**_- Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients.- Play a supporting role in educating our customers around products and alternative digital banking platforms.- Expanding the customer base by upselling and cross-selling banking products and services.- Manage customer complaints and feedbacks accordingly.**Job Requirements**- Must possess at least an SPM.- Minimum 6 months of experience in Customer Service.- Strong command of the English language.- Excellent conversational and interpersonal skills.**Why Join Us?**- Nearby public transportation (LRT).- Free Shuttle Service.- Opportunity to grow in the banking industry.- Quarterly incentives up to RM1500 for high achievers**Job Types**: Full-time, Permanent**Salary**: Up to RM4,200.00 per month**Benefits**:- Health insurance- Maternity leave- Opportunities for promotion- Parental leave- Professional developmentSchedule:- Rotational shiftSupplemental pay types:- Attendance bonus- Overtime pay- Performance bonus