Job Description
We are seeking a dedicated and detail-oriented Customer Support Engineer with a focus on data to join our team.
This role is crucial in supporting customer-reported Intel product quality and technical issues, with a strong emphasis on customer data streams to enhance our support processes and outcomes.
The role is oriented towards using model-based problem-solving for data analysis opportunities and may require direct interaction with customers in certain circumstances.Qualifications
Job QualificationsEducational Background:Possess a Bachelor's degree or higher in Science, Electrical and Electronics Engineering, Computer Science, or a related field.Technical Knowledge:Basic technical knowledge in x86 based computer architecture.SW Knowledge:Basic script writing using languages like Python, SQL data extraction queries, and data reporting in Power-BI.Communication Skills:Strong verbal and written communication skills, with fluency in English.Problem-Solving Skills:Demonstrated ability in structured problem-solving, with a methodical approach to identifying root causes and implementing effective solutions.Highly Appreciated:Website development (HTML, JavaScript, CSS, or React) and deployment to servers.API development and consumption.Inside this Business Group
The Client Computing Group (CCG) is responsible for driving business strategy and product development for Intel's PC products and platforms, spanning form factors such as notebooks, desktops, 2-in-1s, and all-in-ones.
Working with our partners across the industry, we intend to deliver purposeful computing experiences that unlock people's potential, allowing each person to use our products to focus, create, and connect in ways that matter most to them.
As the largest business unit at Intel, CCG is investing more heavily in the PC, ramping its capabilities even more aggressively, and designing the PC experience even more deliberately, including delivering a predictable cadence of leadership products.
As a result, we are able to fuel innovation across Intel, providing an important source of IP and scale, as well as help the company deliver on its purpose of enriching the lives of every person on earth.Posting Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.Benefits
We offer a total compensation package that ranks among the best in the industry.
It consists of competitive pay, stock, bonuses, as well as benefit programs which include health, retirement, and vacation.
Find more information about all of our Amazing Benefitshere.Working Model
This role will require an on-site presence.
* Job posting details (such as work model, location, or time type) are subject to change.#J-18808-Ljbffr