Customer Quality Team Leader

Act as the primary point of contact for customers on all quality-related matters, including audits, complaints, and feedback.
Lead a team of QA specialists to handle customer inquiries and ensure timely resolution of quality concerns.
Build strong communication with customers and internal teams.
Evaluate and resolve quality-related issues in customer facilities.
Manage containment processes and corrective actions (e.g., 8D reports).
Support new product introduction and trial runs.
Drive improvement using tools like Six-Sigma, Poka-Yoke, and FMEA.
Qualifications:
Diploma or Bachelor's Degree in Quality Management, Engineering, or a related field.
Minimum 8 years' experience in quality engineering or customer service within PCB, mechanical assembly, or electronics manufacturing industries.
Strong knowledge of quality standards and systems (e.g., ISO 9001, IATF 16949).
Experience in handling customer quality concerns, including audits and complaints.
Good verbal communication skills in both Chinese and English.
Able to undergo training in China for at least 3 months (Additional monthly training allowance, hostel accommodation, meals, flight tickets, and work visa application will be provided).#J-18808-Ljbffr