Customer Relations Executive - Jlpt N1/N2

Company Background The company is a management firm that assists Japanese companies and expatriates in managing health risks for employees working or traveling abroad.
This includes handling emergencies, checkups, and insurance.
Job Description Serve as an interpreter during doctor consultations and health screenings for Japanese members.
Provide medical support, including handling hospital procedures and insurance claims.
Act as an interpreter for police reports, especially in cases of car accidents involving Japanese customers.
Handle documentation and data entry in both Japanese and English.
Provide general administrative and operational support for assigned tasks.
Manage phone calls, emails, and other ad-hoc duties.
Requirements Must have JLPT N2 or above.
Graduates from Japanese universities are encouraged to apply.
Fluency in Japanese, good command of English, and knowledge of Malay.
Strong interest in Japanese culture, with a passion for adapting to and interacting with Japanese clients.
Working hours: Monday to Friday, 8 AM to 5 PM, with 24/7 standby on a rotational shift for urgent cases (overtime and travel allowance provided).
Benefits Basic salary: RM4,500 to RM6,500.
Parking provided (for self-driving).
Travel allowance (for public transport commuters).
Medical insurance, health screenings, and medical check-ups.
Yearly salary increment.
Handphone and overtime allowances.
Candidates may apply online or send their resumes to ****** Only shortlisted candidates will be contacted.