Customer Relations Officer - Cashier (Part Time), Ikea Damansara

Job description Note: This is a cashier position.  You ensure check-out is effectively equipped at all times throughout the day; ready and available to help customers when needed. You have the knowledge, confidence, and desire to make customer payment easy. You know your levels of authorisation to solve payment problems when they occur and recognise when you need to escalate an issue to someone with higher authorisation. You pass on the relevant information to deal effectively and efficiently with the customer. You offer solutions to frequently asked questions. This helps to make a better future shopping experience for everyone. You use the till to accurately register products and register payment from customers according to given routines. You ensure our store is a safe and secure environment at all times for visitors and colleagues Understanding the IKEA Concept, global solutions, tools and working methods and ensuring using the appropriate manuals from Inter IKEA Systems to help optimise our customers shopping experience. Qualification You are a self-motivated team player with a desire to take on responsibility and able to work under pressure in a fast-paced environment. Energetic and physically fit. You are able to support on weekends/public holidays. You are able to work on shifts.  Optional - customer service experience will be added advantage.