Customer Relations Specialist

Job Scope- Ensuring a great customer experience- Tending to online and offline enquiries- Managing daily appointments- Meeting and greeting clients and leads according to company SOPs- Performing vehicle pick-up and drop-off SOPs- Managing the cleanliness and supplies of the customer lounge- Processing quotes, invoices and payments- Recording and updating customer payments and prepayments- Recording and updating project status and progress- Keying in related data into Google sheets- Liaising and communicating with different departments according to the needs of the job**; Requirements: - Job Requirements**:**This job shall require the individual to have**:- Good command of spoken and written English and Bahasa Malaysia.- Good communication and interpersonal skills.- Quick learner on work processes.- Detail oriented, comfortable with paperwork and attending to clients.- At least 3 years of experience in customer service and/or sales.- Willing to work 5.5 days a week including public holidays- Minimum SPM graduate.**Job Benefits**:Confirmed employees shall be entitled to- EPF/SOCSO/EIS contributions by employer- Performance allowances- Group Medical Insurance- Group Personal Accident Insurance- Medical claims up to RM300 a year- Dental claims up to RM200 a year- 12 days annual leaves