Customer Service Assistant

Job Description:

Petron Malaysia is seeking a Customer Service Assistant to join our team in Johor Bahru. As a part-time Associate Level position, the Customer Service Assistant will play a crucial role in ensuring a positive customer experience and maintaining high levels of customer satisfaction. The ideal candidate will be motivated, reliable, and possess excellent communication skills.

Responsibilities:- Providing exceptional customer service by answering inquiries, resolving complaints, and processing orders in a timely manner- Assisting customers with product information and making recommendations- Handling customer transactions and ensuring accuracy in processing payments- Maintaining a clean and organized work environment- Collaborating with other team members to improve overall customer service experience- Utilizing creativity and presentation skills to promote products and services

Requirements:- Minimum of 4 years of customer service experience- Strong interpersonal skills and the ability to work well in a team environment- Excellent communication and problem-solving skills- Motivated and reliable with a positive attitude- Ability to multitask and prioritize workload effectively- Creativity and presentation skills are a plus

Benefits:- Gym membership- Medical coverage- Company transportation

Working Environment:At Petron Malaysia, we pride ourselves on being a company that transcends borders, promoting collaboration on a global scale. Our team is diverse, inclusive, and dedicated to providing exceptional service to our customers.

Deadline to Apply:May 25, 2024

Equal Opportunity Statement:Petron Malaysia is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable laws. All qualified individuals are encouraged to apply.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.