Customer Service Executive (Based In Kuala Lumpur) #Omb14#

Company Overview We are representing one of the modern and youngest network infrastructure telecommunication company in Malaysia. Currently our client is looking for young and energetic candidates to be part of the team.
Job Description (Inbound Voice): Handling incoming calls and enquiries from customersFollow up and resolve customers complains.Work closely with team members and leaders to achieve quality results and productivity.Ensure efficient escalation of priority request/feedback towards effective resolution.Participate in ad hoc projects as required.Upsell and cross- sell skills with ability to provide alternate solutions and suggestions.Any other duties assigned by the team leader. Job Requirements Must have a minimum of SPM Certificate.Have own transportation is an added advantage.Call Centre experience is an added advantage.Fresh graduates are welcome to apply.Willing to work on rotational shift and on weekend.Willing to be based in Berjaya Time Square.