Customer Service Executive (Bm/Eng)

Responsibilities:
Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback, and other issues related to the company's products.
Exceeding customers' expectations in terms of customer service and providing accurate information.
Working in a team to achieve the required KPI elements.
Requirements:
Working hours will be 9am - 6pm, may require you to work in rotational shifts.
Each shift consists of 9 working hours and includes a 1-hour break.
Passionate about customer experience-related tasks.
Able to work in a fast-paced environment.
Strong ability to multitask, prioritize, and manage time effectively.
Possess at least an SPM.
Required languages: English & Bahasa Malaysia.
Fresh graduates are welcome to apply – PAID TRAINING provided!
You are required to work on-site at Ara Damansara Office.
Basic Salary + Allowances (OT, Night Shift, KPI).
EPF/SOCSO.
Annual & Medical Leave.
Fun and exciting working environment.
Quarterly staff recognition and appreciation.
Office located nearby shopping malls and housing area - easy access from public transport.
Free shuttle service available back and forth (to office) from Ara Damansara LRT station.
Career Path: You will have the opportunity to climb the corporate ladder to a managerial role in the future.#J-18808-Ljbffr