Customer Service Executive (Contractual)

Details of the offer

Job Description ABOUT YOUR ROLE: You will be responsible  for order processing, order follow up, product inquiries, on-time deliveries to help elevate customer satisfaction.
This is a CONTRACTUAL role for 6 months.
YOUR RESPONSIBILITIES WILL INCLUDE: Responsible for order processing to ensure all purchase orders are being executed promptly, customer-required delivery date/times are being met at all times.
Sales order credit hold check, cash in advance - payment check.
Daily email backlogs updates to customers.
Bi-weekly indent orders updates to customers.
Be able to provide product and quality information and excellent response to customers.
Coordinate clearing aging inventory and slow-move inventory.
CS support administrative tasks when needed, CS back up Qualifications Diploma or  Bachelor's Degree in any related fields 6 months - 2 years experience in customer service.  Hands-on experience in order processing via systems is preferred.  Experience in attending to Customer's query and requests  via email and phone is a must Detail-oriented with good communication and interpersonal skills to work with all levels.
Self-initiated and able to work effectively to meet the deadlines Good team player and service-minded Additional Information AVERY DENNISON IS AN EQUAL EMPLOYMENT OPPORTUNITY PROVIDER


Nominal Salary: To be agreed

Source: Talent_Ppc

Job Function:

Requirements

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