Customer Service Executive - E-Hailing & Food Delivery (Mandarin Speaker)

Customer Service Executive - E-Hailing & Food Delivery (Mandarin Speaker)Handle customer inquiries and complaints via phone, email, and chat in a professional and timely manner.
Provide accurate information about products and services.
Process orders, applications, and forms.
Maintain and update customer records in the database.
Follow up on customer interactions to ensure satisfaction.
Collaborate with other departments to resolve complex issues.
Work in rotational shifts to ensure 24/7 customer support coverage.
Additional Benefits:
Competitive salary and performance-based incentives.
Opportunities for career growth and development.
Friendly and supportive work environment.
Medical and Hospitalisation Leave.
EPF / SOCSO / PCB.
Training Provided.
Overtime Pay.
Staff Activities.
Required Skills:
Multitasking Abilities
Excellent Communication Skills
Empathy and Patience
Never provide your bank or credit card details when applying for jobs.
Do not transfer any money or complete unrelated online surveys.
If you see something suspicious,Report This Jobad.
Job for Fresh Graduates - Customer Service Executive (Immediate Join)#J-18808-Ljbffr