Customer Service Executive Ecommerce

"Transform your ideas and service mindset with us. Join us now!"Roles & ResponsibilitiesProviding accurate information on products and services to customer.Consistently meeting individual and team KPIS and goalsMaintaining high degree of integrity and confidentiality - keeping customers' information confidential at all times.- ________________________Job Requirements:- Must possess at least an STPM, A-Level, Diploma, Bachelor's Degree or higher, in any fields.- At least 1.5 years experience in Call Centre- Good command in English & Bahasa Malaysia in both spoken and written- Proper phone etiquette with excellent interpersonal and active listening skills- Resourceful, proactive and able to work independently- Fast learner with good analytical thinking and problem solving skills- Ready to work in shift rotations (AM/PM shifts) based on business needs- Able to work on public holidays and weekends (based on business needs- ______________________**Benefits**:- Strategic Working Location - Walking distance from public transportation hub- Various mode of public transportation available (LRT, MRT, KTM, Monorail)- Annual Leave- Panel Clinic coverage- EPF, SOCSO & EIS Contribution- 5 days works + 2 days off- Additional allowance for those who can read, write and speak Mandarin**Job Types**: Full-time, Contract, Fresh graduateContract length: 12 months**Salary**: RM2,400.00 - RM3,200.00 per monthSchedule:- Afternoon shift- Day shift- Evening shift- Rotational shift**Education**:- STM/STPM (required)**Experience**:- Call Center: 1 year (required)Ability to Commute:- Kuala Lumpur (required)