Customer Service Executive - F&B & DeliveryYou will play an important role in:
Handling all outbound calls.
Exceeding customers' expectations in terms of customer service & accurate information.
Working in a team to achieve the required KPI elements and SLA.
Engaging in a team environment: Become part of a team of customer service enthusiasts who share your commitment to making a difference.
Opportunities for growth: Progress your career through continuous training, mentorship, and the potential to advance professionally.
Dynamic workspace: Work in an environment that fosters creativity and values fresh perspectives.
Recognition and rewards: Your dedication won't go unnoticed, with perks, bonuses, and acknowledgment for your hard work.
EPF & Socso.
Annual leaves.
Medical leaves.
Quarterly staff recognition and appreciation.
Free shuttle van back and forth to our office.
Open to fresh graduates!
Career path: Executive > Senior Executive > Specialist > Team Leader > Assistant Manager > Manager.
Career path program with multi-functional product, process, soft skill, developmental training.
IJP – Internal job program: Opportunity to transfer within the company to exciting new roles, after 1 year if there is a suitable position available and staff passes the interview session.
Additional Benefits:
Staff activities.
Training provided.
Allowance provided.
Minimum Requirements:
Able to work on rotating shift (24/7).
Excellent Bahasa and English communication skills.
Must be energetic, positive-minded, and a good team player.
Applicants must be Malaysian citizens.
At least SPM graduate who is interested to start their career in a call center is also encouraged to apply.
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