???? (Customer Service Executive) - Fresh Grad Are Welcome

Full time
Requirements1+ years of hands-on experience in the fintech or blockchain industry.
Diploma or above in a related field.
Ability to articulate issues or problems to internal departments.
Knowledge of blockchain would be an advantage.
The ability to communicate in Mandarin would be an advantage.
Good and positive attitude with a keen interest in learning.
ResponsibilitiesDeliver fair outcomes to our customers and ensure the quality of service.
Actively share customer feedback with internal departments to improve the customer experience.
Respond to feedback received from social media.
Work with internal teams to ensure pre & post service for all products are in place.
BenefitsCompetitive pay package (base salary + transportation allowance + meal allowance + night shift allowances + generous KPI bonus program + annual bonus).
Excellent growth and advancement opportunities: support, skill development, coaching opportunities, and training programs to help you succeed.
Employee engagement, recognition, and appreciation programs.
Annual Leave, Sick Leave, Hospitalization Leave, Birthday Leave, Maternity Leave, Paternity Leave, and a variety of other benefits.#J-18808-Ljbffr