Candidate must possess at least a SPM or equivalent.Required skill(s): Computer literateRequired language(s):Mandarin , English, and Bahasa Malaysia.Must be able to speak and read Mandarin.Work independently with minimum supervision.Fresh Graduates are encouraged to apply; training will be provided.Applicants must be willing to work inNusajaya (near Bukit Indah) , Johor, Malaysia.Well-versed in company products or services to guide customers to reach a deal.Communicate with customers to promote sales through network chat.Respond to telephone inquiries and internet inquiries; handle orders through website and phone.Manage orders on platforms like Shoppe, Lazada, Facebook, and WhatsApp.Arrange shipping and classification of different logistics delivery to ensure all is in order.Record shipping orders.Handle customer orders, payments, and follow up with logistics status.Address customer complaints and feedback, return and exchange goods.Look for potential customers and agents.Support the Marketing Team to provide ideas and discuss sales planning offers.Check with network promotion layout to ensure customers can easily see the latest promotions and products.Perform additional tasks assigned by management.Benefits:Medical and Hospitalisation LeaveEPF / SOCSO / PCBAnnual BonusMedical InsuranceTraining ProvidedAllowance ProvidedPerformance Bonus5 Working DaysStaff DiscountOvertime PayAdditional Benefits:5 Working DaysTraining ProvidedAllowance ProvidedSkills Required:Customer serviceProduct KnowledgeProblem SolvingDocumentationPhone SkillsListeningResolving ConflictCommunication SkillsCustomer InquiriesPatienceNever provide your bank or credit card details when applying for jobs.
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