Customer Service Executive

We are seeking a Customer Service Executive to join our team and play a critical role in supporting the day-to-day operations of our real estate business by providing excellent customer service to prospects, tenants, and partners.
Duties and Responsibilities
Maintain positive relationships with tenants and partners, address their concerns and complaints, and provide assistance through App, email, or phone when needed.
Mediate disputes between tenants and address any issues related to tenant behavior or compliance with lease agreements.
Coordinate with contractors, partners, and tenants to ensure maintenance and repair requests are addressed in a timely manner.
Assist in ensuring rental payments, utility bills, late fees, and other charges are collected.
Working Location: Nusajaya, Johor.#J-18808-Ljbffr