Customer Service Executive

TO BE SUCCESSFUL IN THIS ROLE, YOU WILL NEED TO HAVE: Candidate must possess at least Diploma qualification.Fresh graduates are encouraged to apply.Proficiency in English, Bahasa Malaysia, and Mandarin ?? (written and spoken) is required.Required skills: Microsoft Words & Excel.Posses own transport.Able to start immediately.Working time: 4pm-12am (Night shift) YOU WILL PLAY AN IMPORTANT ROLE IN: Handle customers enquiries from various channels, including E-mails, Live Chat, WhatsApp, Social Media Platforms and Shopee.Address customers problems and complaints, providing appropriate solutions and alternatives within defined time limits.Demonstrate good interpersonal and communication skills.Disciplined, possess a positive attitude, ability to multitask, with an outgoing personality.Stress tolerance and ability to work under pressure BENEFIT PACKAGE: EPF, SOCSO, EISYearly increment & bonusAdditional allowanceMedical & Dental Allowance