Customer Service Executive

**Overview**:**Salary**:3,500 MYR ~ 4,500 MYR**Industry**:- To manage and handle all customer parts queries, process orders, monitor payments, claims and deliveries/shipping.- Order planning, stock replenishment and place order with factories & suppliers- Communication with overseas Suppliers to ensure prompt delivery- Communication with forwarders for timely import clearance and deliveries- Handle and resolve customers' complaints and ensure timely feedback to internal and external customers / branches- Undertakes any other ad-hoc assignment as and when required**Qualifications**:**Requirement**:- ( MUST )- At least 2 years of Customer Service working experience dealing with customer, supplier, and handling stock delivery.( ADVANTAGE )- Require skills - Word, Excel & PowerPoint. Strong analytical skills.( OTHERS )- Self-motivated, independent, possess initiative and willingness to learn- Have good interpersonal, communication and negotiation skills- Able to work independently with minimum supervision- Ability to handle pressure and always meet customer's deadlines**English Level**:**Other Language**:Mandarin, English**Additional Information**:**Benefit**:- Basic Salary = RM 3,500 ~ 4,500- AL:5Y 21D- MC:5Y 22D- Medical Claim = RM 1,500 / year**Registered medical practitioner- Dental Claim = RM 500 / year- Optometry Allowance = RM 300 / year- Contractual Bonus 1 month- Company Activities: Annual Dinner, Company Trip, Welcome Lunch, Team Building**Working Hour**:**Holiday**:**Job Function**:- Custmer support/service- Import & Export- Sales coordinator/Admin/Receptionist/Secretary