-To be a proactive and accountable member of the team that contributes actively to the positive, healthy and sustainable growth of the Organization
-To support the Head of Customer Service Department in managing relationship with Clients/Carriers/Agents for smooth operations process and efficiently attend to all enquiries and assignments within specified Turn-Around-Time
-Responsible to ensure timely, proper and accurate documentation management and efficient office administration in order to manage, arrange and monitor timely operations and shipments and in attending to customers' enquiries on shipment issues promptly.
-Coordinate with internal and external parties such as operations teams, government authorities, customs, forwarders, transporters, shipping agents for import and export shipment delivery status to resolve issues within timeline and minimum supervision
-Responsible to ensure timely and accuracy of billing, invoicing documentation and liaison with the related departments and parties for prompt payment and collection management
-To provide effective, comprehensive and timely admin support to the team, which includes but not limited to meeting management, correspondences, data compilation, proposals, business analysis, reports and marketing activities
-To work closely with other departments to ensure smooth business operations.
-Ensuring compliance to the corporate policies and procedures.
-To highlight continuous improvement opportunities within the work flow, process and organizational matters to management
(Apply now at https://my.hiredly.com/jobs/jobs-malaysia-hextech-vision-sdn-bhd-job-customer-service-executive)
; Requirements:- Candidate must possess a Diploma or Degree in Logistics, Business Administration
Candidate must have at least 3 years of experince in the Logistics/Shipping industry.
Ability to start work immediately is an added advantage.
Willing to work in Klang.