Customer Service Executive - Support Hong Kong Region

Customer Service Executive - Support Hong Kong RegionAbout the Job
We are representing our client, a global CX solutions provider, who is currently hiring for the newE-Hailing & Deliveries Service / Data Centre project to support the Hong Kong region.
Accommodation provided (for outstation candidates)
Basic salary: RM3,000 to RM3,200
Public Holiday Rate
OT Rate
Shuttle Services Provided: Tampoi, Skudai, Taman U, Bukit Indah, Gelang Patah, City Square, Larkin, Mutiara Rini
Main Responsibilities:
Handling all inbound calls, live chat, and email pertaining to customer general enquiries, complaints, comments, feedback, and other issues related to the company's products.
Exceeding customer expectations in terms of customer service and providing accurate information.
Working in a team to achieve the required KPI elements and SLA.
Proficient in computer typing skills.
Ability to handle multiple tasks in a fast-paced environment.
Requirements:
Min 18 years old, completed with SPM, UEC, and IGCSE certificates.
5.5 / 6 working days - Compulsory working on Public Holidays and Weekends.
Must commit to work 24/7 shifts.
Qualified and interested candidates may apply online or email your resume ****** / ****** / ****** / ****** / ****** .
Only shortlisted candidates will be notified.
Consultant in charge:Alex |******| 012 - 612 1287 (WhatsApp)#J-18808-Ljbffr