Customer Service (Famous Social Media)

**The applicant is expected to behave as an extension of the brand and take care of our customers to the fullest of their capabilities. If needed, seek help to ensure that we embody the best professional service we can offer our customers.****You are expected to be a team player, capable of representing information on behalf of our clients.****Education background**:- Bachelor's Degree or at least Diploma or equivalent in any discipline.**Minimum Skills Required**:- 6 months to 1 year of minimum experience in Customer Service in Banking Industry- Decision-making skills and analytical skills are highly needed competencies due to nature of the program- Flexible to changes and has a sense of urgency. This includes willingness to be upskilled to other functions- Good time management skills**Work experience**:- Minimum of 6 months work experience in customer support in any industry.- Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field- Call Centre experience is not a 'must' but would be a distinct advantage.**Job Type**: PermanentPay: RM2,500.00 - RM3,600.00 per month**Benefits**:- Opportunities for promotion- Professional developmentSchedule:- Day shift- Monday to FridaySupplemental pay types:- Attendance bonus- Commission pay- Tips**Education**:- Diploma/Advanced Diploma (preferred)**Experience**:- Customer service: 1 year (preferred)**Language**:- Mandarin (preferred)- Cantonese (preferred)