Customer Service

Job Responsibilities:
Manage large amounts of incoming phone calls.
Generate sales leads.
Identify and assess customers' needs to achieve satisfaction.
Provide accurate, valid, and complete information by using the right methods and tools.
Handle customer complaints, provide appropriate solutions and alternatives within time limits, and follow up to ensure resolution.
Keep records of customer interactions, process customer accounts, and file documents.
Follow communications procedures, guidelines, and policies.
Provide product or service information.
Process orders, forms, and requests.
Establish and maintain customer relationships.
Company:Mariyah Holdings Sdn Bhd (MHSB) incorporated on 24th October 2016.
MHSB's main business activity is manufacturing Modern Muslimah clothing.
MHSB has been incorporated to support and give opportunities to new entrepreneurs in the clothing industry to start up new business with their own brand name.
Most of MHSB's clients actively involve in online business.
MHSB's vision is to be the number one custom tailoring and bulk sewing manufacturer in Malaysia.
Company Size:Manufacturing, Transport & Logistics - 51-100 employees.#J-18808-Ljbffr