ResponsibilitiesAccept tasks from the group mailbox queue and process customer requests for quotes (RFQ) and customer purchase orders (PO).
Ascertain the urgency of transactions based on ETA (Estimated Time Arrival), Port, and Type of customer.
For urgent transactions, complete ASAP or highlight to LCS if unable to meet the agreed timeline.
Keep LCS informed of any irregularities related to RFQs or POs of their customers in the note/email.
Alert LCS if the order value exceeds the existing authorized credit limit and policies.
Actively use the system to understand customer-specific information and requirements.
For each quote/order processed, ensure specific customer requirements are addressed.
Follow up with Supply Chain/LCS for any outstanding tasks that cannot be completed on the same day.
Ensure all tasks are accounted for.
Highlight improvements and process learnings to the team leads/manager.
Participate and contribute in team discussions and training.
Perform miscellaneous job-related duties as assigned.
Accept assigned rostered work on Saturdays and Public holidays in the mailbox management for LCS.
Accept assigned rostered overtime work if required.
Comply with standard processes and protocols.
The Successful ApplicantCandidate must possess at least a Diploma in any field.
At least 2-3 years of relevant work experience in order fulfillment/supply chain/logistics.
Fluent in English & Japanese - both writing and speaking.
Required skill(s): Computer literate (Good in MS Office).
Able to prioritize, customer-oriented with excellent communication and interpersonal skills.
Good planning and organizing skills.
Good analytical skills, attention to detail, and meticulousness.
Ability to work independently with minimal supervision, positive attitude, and a good team player.
Able to meet deadlines through good time management and allocation of priorities.
Desire to succeed in a challenging environment and able to work under pressure.
Pleasant character, resourceful & able to work with sincerity on own initiative.
What's on OfferBe part of a globally recognized organization.
Enhance your Finance skills.
Good career progression.
ContactJessie Gan
Quote job ref: JN-112024-6594735
Phone number: +60 3 2302 4031#J-18808-Ljbffr