Customer Service (Kuala Lumpur)

Customer Service: Job Description: We are looking for candidates who are passionate towards serving clients. Provide top notch front line of support for customers and ensuring optimal product and service satisfaction. Manage inbound and outbound calls by providing optimum service to customers. Manage and schedule office and staff appointments on calendar by calls, messages and emails. To act as liaison between customers and sales team to handle both pre-sales and post sales service function. Manage inbound and outbound couriers (parcels and documents). Monitor and ensure the facilities within the office are in good condition, manage office supplies. To undertake any other job assigned by management from time to time. Invoice Processing: Job Description: Preparation of quotations, sales invoices and receipts for clients. Manage database of customer sales order and invoicing records. To assist with preparation and filing of client's reports, update sales reports Follow up on outstanding payments.
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