Customer Service (Mandarin & English)

ResponsibilitiesTo resolve customer complaints and find immediate solutions.Workaholic who priorities work, take career seriously & hungry for success.Matured & strong problem solver. Able to make quick decision and handle stress well when there's complaint.**Requirements**:Diploma or Bachelor's (preferred)Fluent in EnglishUnderstand the roles of Customer ServicesAggressive and strong communication skillsWe are a GLOBAL ICT & MANAGED SERVICE PROVIDER.GOIP 365 Biz Sdn Bhd is a registered branch office in Malaysia owned by GOIP Aula Ltd.GOIP Group was established in 2008, is a leading ICT & Managed Service provider in Greater China & Asia Pacific Region offering Global Networking ( including MPLS VPN/SD WAN and IP Transit service Portfolios), Dedicated internet access, Colocation, Cloud service and solution (Cloud Direct Connect & Private Cloud Solution), Cloud Management Platform and One Stop ICT service, with provisioning capability in many cities In Greater China and Asia Pacific Region.Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5