Customer Service Officer (English) - Fresh Grad/Experienced || Dec'24 Intake

Customer Service Officer (English) - Fresh Grad/Experienced || Dec'24 IntakeBasic salary up to 4K + various allowances + good benefits
Monthly intake and immediate interview arrangement
Contact Centre Environment (24x7) with training provided
5 working days per week & work from office
Responsibilities:
Answer calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Respond efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
Respond to customers in a timely manner while following standard operating procedures.
Strive to achieve key performance indicators.
Requirements:
Candidate must possess at least a SPM/STPM/ Diploma/ Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field or equivalent.
Ability to work under pressure and independently.
Willing to work on 24/7 rotational shifts and weekends.
Strong command of spoken and written English.
Proficient in Mandarin will be an added advantage – to support Mandarin speaking customers.
Interested candidates can applyONLINE.
Shortlisted candidates will be notified in 3 working days.#J-18808-Ljbffr