Customer Service Officer (Front Desk)

Job description- Ability to perform guest check-in and check-out.- Handle room reservations- Ability to fulfill guest requests- Able to provide exceptional customer service at all times.- Ability to plan and priorities work to exceed expectations.- Front Desk telephone answering- Handling cashiering tasks- In charge of guest relations matters- Perform night audit workJob Requirements- NOT NECESSARY to have experience but will be an advantage if with Hotel working experience- Fresh Graduates are also encouraged to apply- A passion for delivering exceptional levels of Guest Service- Applicants must be willing to work on shifts, weekends, and public holidays- Working Hours: 8 hours Shift workMorning shift: 7.00 am ~ 3.00 pmAfternoon shift : 3.00 pm ~ 11.00 pmNight shift : 11.00pm ~ 7.00 am**Job Types**: Full-time, Permanent, Fresh graduate**Salary**: RM1,500.00 - RM1,700.00 per month**Benefits**:- Free parking- Maternity leave- Opportunities for promotion- Parental leave- Professional developmentSchedule:- Afternoon shift- Day shift- Night shiftSupplemental Pay:- Overtime pay- Performance bonus**Experience**:- customer service: 1 year (preferred)**Language**:- English (preferred)Shift availability:- Day Shift (preferred)- Night Shift (preferred)