Customer Service Officer (Telemarketer)

Job Duties :Conduct outbound sales calls to targeted groups of customers to sell products/services by following prepared scripts.
Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks.
Build relationships with customers over the phone on a long-term basis.
Follow-up on sales leads (from telemarketing or other channels) to generate sales.
Order processing via inbound calls.
Consignment ordering and administrative follow-up.
Other ad-hoc duties as required.
Requirements :Prior telemarketing experience is an added advantage.
Resilience in handling objections and maintaining a positive attitude.
Friendly personality with excellent communication skills.
Good command of Chinese, English, and Malay is required for this position.
Company Overview :YONG WEN GROUP is headquartered in Singapore with an established local distribution that spans 3 countries across Singapore, Malaysia, and Hong Kong, and a wide export network in over 40 countries.
YONG WEN HOLDINGS SDN BHD was set up with the aim of providing packaging services for all food manufacturers, exporters, wholesalers, and food institutions.
Yong Wen Holdings Sdn Bhd provides a total packaging solution where we assist customers to design and create a brand of their own.
We also provide a wide range of imported food products for our customers to be packed under their own brand name.
In line with our expansion plan, we are now seeking a capable and experienced executive to join our team at Taman Perindustrian Nusa Cemerlang, Iskandar Puteri (near Gelang Patah).
Interested candidates are required to apply online via Jobstreet.com.#J-18808-Ljbffr