Customer Service & Operations Executive (Youthful & Energetic Atmosphere)

Customer Service & Operations Executive (Youthful & Energetic Atmosphere)Join Onecare, a global health supplement brand, and be part of our mission to grow and make a positive impact both locally and worldwide.We're seeking a proactive and detail-orientedCustomer Service & Operations Executiveto support our expanding operations and deliver exceptional customer experiences.
What You'll Do:
Respond to customer inquiries across social media, email, and chat, ensuring quick and helpful resolutions.
Manage marketplace platforms (Shopee, Lazada, TikTok) and maintain positive customer relationships.
Oversee daily operations, including order processing and shipment logistics (local and international).
Liaise with courier partners to ensure timely deliveries and smooth operations.
Support marketing campaigns by engaging with customers and providing feedback on trends.
Handle administrative tasks and other responsibilities as assigned.
What We're Looking For:
Diploma or Degree in Business, Management, Food Science, or related fields (fresh grads are welcome!). Background in nutrition or dietetics is a plus.
Great communication skills in Mandarin, English, and Bahasa Malaysia.
Strong multitasking, problem-solving, and organizational skills.
Tech-savvy, familiar with social media platforms, Google Docs, and Sheets.
A positive attitude, willingness to learn, and passion for the health and beauty industry.
Ability to work onsite at our Mid Valley Boulevard office.
Why Join Us?
Be part of a supportive, growth-oriented team.
Gain hands-on experience in customer service and operations.
Contribute to a globally recognized brand with room to grow your career.
Ready to make a difference? Apply now!#J-18808-Ljbffr