Customer Service Representative (Accounts Payable)

Customer Service Representative (Accounts Payable)Toll Global Forwarding (Malaysia) Sdn Bhd 4.0 35 reviews · View all jobs
Develop and maintain professional relationships with customers to enhance service delivery.
Process outgoing payments in compliance with financial policies and procedures.
Provide product and technical support for customer transactions, feedback, and requests.
Liaise with internal and external stakeholders to meet contractual obligations and service standards.
Address customer queries and resolve issues as per customer agreements and processes.
Verify and investigate discrepancies through vendor account reconciliation and monthly statements, while assisting less experienced staff when needed.
What you'll need to succeed
Fresh Grad is welcome to apply. Diploma or bachelor's degree in finance, Accounting, or Business Administration; SAP experience is a plus.
Strong understanding of bookkeeping and accounts payable principles.
Proven ability to calculate, post, and manage financial records and figures.
Skilled in data entry and proficient with numbers.
Hands-on experience with spreadsheets and proprietary software.
Proficient in English and MS Office, with high attention to details.
At Toll, we do more than just logistics - we move the businesses that move the world. Our 20,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25 countries, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com#J-18808-Ljbffr