Customer Service Representative (Cantonese Speaker)

**Work Location: Johor Bahru City Square****.****Responsibilities**:- To collect and record all relevant information accurately into the Intake system.- To report details of all complaints within the time frame to the department/personnel in charge.- To ensure consumer is kept informed of the progress of the complaint review and to communicate the results of the investigation as advised by supervisor.- To prepare daily reports of concerns received from consumers.- To achieve individual performance expectations and development.- To perform any ad-hoc tasks assigned by the Management from time to time.**Job Requirements**:- Required Skill(s): Customer Service, Communication Skill, Active Listening, Typing Skill- 5 working days per week- Training provided before start work.- Fresh graduates are welcome to apply.**Our employee benefits:- **- On-the-job training- Transport allowances- Medical insurance (Inpatient & Outpatient)- Marriage leave, paternity leave, bereavement leave- At least 14 days annual leave since the first year of joining- Annual bonus- Company activities**Salary**: RM3,000.00 - RM3,500.00 per month**Benefits**:- Additional leave- Health insurance- Maternity leave- Professional developmentSchedule:- Rotational shiftSupplemental pay types:- Yearly bonusAbility to commute/relocate:- Johor Bahru: Reliably commute or planning to relocate before starting work (required)**Language**:- Cantonese (preferred)