Customer Service Representative (Chinese Speaking)

We are one of the leading players in the fast-growing e-hailing services industry. Our mission is to provide convenient, reliable, and safe transportation solutions to our customers. With our innovative technology and commitment to excellence, we are reshaping the way people travel in Malaysia.This job is definitely for you if you are an active communicator and know how to be convincing, can quickly navigate through complex tasks and find non-standard solutions.**Most of the work will be related to**:- Tracking online orders, processing memos in a timely manner.- Outbound calls to users to inform them about new features of our loyalty program or promotional offers.- Checking drivers' vehicles for compliance with the company's rules and requirements, car branding.- Active participation in promotional campaigns;- Approaching local businesses for advertising purposes.**Our requirements**:- SPM/Diploma/Bachelor's degree in any field (**fresh graduates are welcome to apply);**:- Strong command of both English and Chinese;- Sales or Customer Service experience will be an advantage;- Positive attitude, friendly and outgoing personality;- Excellent interpersonal and problem-solving skills;- Computer literate (CRM, MS Office).**We offer**:- Yearly revision of salary depending on your performance;- Petrol compensation;- SOCSO and EPF contributions;- Free online training program from the first day of working;- Tech-savvy environment: corporate Customer Relationship Management software, corporate messenger, news blog;- Compact and well equipped office in Kuching (5-day working week, 9am - 6pm)**;**:- Annual leaves & sick leaves;- Overtime claim;- Career growth opportunities.**Salary**: RM2,500.00 - RM2,800.00 per monthApplication Question(s):- Required notice period?- How would you rate your Mandarin skill?- Are you living in Kuching?