Aist Malaysia Sdn.
Bhd.orMaxim E-hailing serviceis one of the leading players in the fast-growing ride-hailing industry.
Our mission is to provide convenient, reliable, and safe transportation & delivery solutions to our customers.
With our innovative technology and commitment to excellence, we are reshaping the way people receive service in Malaysia.
Key tasks:
Participate in outdoor promotion campaigns, support affiliate marketing strategies to spread the Maxim brand awareness and reach new potential users and partners.
Process incoming requests and feedback from clients and drivers of the Maxim service in Lahad Datu through customer chat efficiently and on time, handle outgoing calls, provide support to service drivers and answer questions related to the operation of the Maxim app and service in general.
Receive service drivers at the company office, provide support on work issues, car branding, top-up balance of online wallet, provide mini-orientation and edu-course to drivers on how to work with our software.
Track the service rules violations.
Online training course for beginners.
Salary increase on a permanent basis, which depends on the growth of the branch's indicators and your personal performance.
Monday-Friday, 9am-6pm.
EPF / SOCSO / Annual leave / Medical (Sick) leave and the other benefits are provided.
Possible career advancement: based on the results of your work, the company will be happy to identify areas for your growth, expand your functionality or offer a new position in another region of Malaysia or abroad.
Requirements:
Strong command of the English language (both oral and written).
Experience in B2C/Direct Selling or Customer Service: min.
1 year.
Background in Offline Marketing will be an advantage.
A pro-active personality, mobile with highly developed communication and problem-solving skills.
Computer literate and tech-savvy.#J-18808-Ljbffr