Customer Service Representative - Mandarin Speaker

**Role**:Customer Service Executive**Timings**:Night Shift (Permanent)**Industry**:BPO**Work Mode**:Work from office**Functional Area**:ITES / BPO / Customer Service**Process**:VoiceKey Skills: Mandarin Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English Have experience at least 2 years in inbound calls exclusive to Mandarin customers- ChatGPTChatGPT**Job Title**: Customer Service Representative - Mandarin Speaker**Education**: At least SHS Graduate**Work Shift**: Graveyard**Salary Package**: 60,000 - 90,000 PHP**Qualifications**:- At least 1 year of relevant experience.- Fluent in Mandarin, English, and Tagalog.- Sales background is preferred but not required.- Must be willing to engage in sales activities.- Excellent verbal and reading skills in Mandarin language.- Strong customer service and MS Office skills.- Willing to work onsite in McKinley, Taguig.- Can start as soon as possible.**Responsibilities**:- Provide exceptional customer service support in Mandarin, English, and Tagalog.- Engage in sales activities, promoting products or services as needed.- Utilize excellent verbal and reading skills in Mandarin to effectively communicate with customers.- Demonstrate strong customer service skills, addressing inquiries and resolving issues.- Utilize MS Office tools for efficient documentation and communication.- Work the graveyard shift according to the schedule.- Collaborate with team members to ensure a positive and cohesive work environment.- Adhere to company policies and procedures.