Customer Service Representative (Mandarin Speaker)

Customer Service Consultant Responsibilities:



-Listening to customer concerns and providing information, answers, or responses.


-Taking orders and processing billings and payments.


-Obtaining and correctly recording customer information.


-Reviewing and making changes to customer accounts.


-Handling customer complaints and processing returns effectively.


-Keeping records of customer interactions.


-Ensuring customer satisfaction or referring customers to supervisors.


-Identifying opportunities to up-sell other products and services.

(Apply now at https://my.hiredly.com/jobs/jobs-malaysia-leo-pharmacy-job-customer-service-representative-mandarin-speaker)
; Requirements:- Customer Service Consultant Requirements:



-Diploma or Similar Experience are encourage to apply


-An associate's or bachelor's degree in a related field may be advantageous.


-Good data entry and typing skills.


-Strong working knowledge of computer software, including microsoft office.


-Excellent interpersonal, customer service, and communication skills.


-Good problem-solving skills.


-A professional phone presence.


-Patience.