This job is for a Customer Service Representative who speaks Mandarin. You might like this job because it involves helping customers with orders, resolving complaints effectively, and identifying sales opportunities.
RM 2500 - RM 4000
Alam Impian
Full-Time
few days ago
Job DescriptionListening to customer concerns and providing information, answers, or responses.
Taking orders and processing billings and payments.
Obtaining and correctly recording customer information.
Reviewing and making changes to customer accounts.
Handling customer complaints and processing returns effectively.
Keeping records of customer interactions.
Ensuring customer satisfaction or referring customers to supervisors.
Identifying opportunities to up-sell other products and services.
Job RequirementsDiploma or similar experience encouraged to apply.
An associate's or bachelor's degree in a related field may be advantageous.
Good data entry and typing skills.
Strong working knowledge of computer software, including Microsoft Office.
Excellent interpersonal, customer service, and communication skills.
Good problem-solving skills.
A professional phone presence.
Company BenefitsWell BeingFeeling under the weather? We provide Annual Leave and Medical Leave for your well-being.
Company BondingOur company organizes dinners, trips, and social events.
You are an integral part of our success! The impact you make goes beyond just the business but to the communities we reach out to every day.
Monetary RewardsYour task achievement will be rewarded with incentives, commissions, and performance bonuses!
Career ProgressionIn our fast-paced working environment, we acknowledge your hard work and support by providing a career path for your future.
Company ProfileLeo Pharmacy , by Great Leo Medic Sdn Bhd, is committed to enhancing the health and well-being of the communities we serve. With a strong foundation in providing quality healthcare products and services, we aim to be your trusted partner in health. Our wide range of pharmaceutical, medical, and wellness solutions is carefully curated to meet the diverse needs of our customers. At Leo Pharmacy, we believe in delivering personalized care and expert advice to help you live healthier, happier lives.
Driven by innovation and a passion for customer care, we strive to make healthcare accessible and affordable, ensuring that you and your loved ones receive the highest level of support.#J-18808-Ljbffr