Customer Service (Software Company)

Eber is a Loyalty Marketing Software where we help businesses to run Loyalty and Rewards programs. We work with brands like Secret Recipe, Zen & Co, and Holiday Villa Hotels.
Join our customer service team if you have: Great interest with technology in a fast pace environment.Passionate in helping others to achieve success.Always look for ways to resolve problems.If this is what you like to do day to day. If you love startup environment. If you are a people person, believe in growing as a team, working hard + working smart can translate into amazing results - APPLY NOW!!! 
Key Responsibilities: Working with New Customers: Guide customers discovering the possibilities of a loyalty solution.Engagement with Existing Customer: Understand businesses challenges and help them achieve more successes.Supporting Customer: Respond customers' questions and ensuring timely resolution of issues.You Are Required To: Experienced in customer service role and customer-oriented.Experienced in IT/technology role.Ability to prioritise competing tasks, proactive and detail oriented.Why Eber? Join a small, growing and connected team. Building the next generation Loyalty Marketing Platform. With with teammates across 4 Southeast Asia offices in Singapore, Malaysia, Hong Kong and Vietnam.Laser focus on building product used by thousands of businesses and driving improvements.Opportunities to work with customers internationally.Open and collaborative environment to share ideas, and feedback to make things better for long-term growth. Zero tolerance for politics.We value skills upgrades and provide support to make you a better person, professionally and personally.Enjoyable work environment and culture - we work and play hard.