We are now looking for aCustomer Service Specialist .
This position will be located inJohor Bahru .
Greetings from your future manager
"We are excited to have an excellent colleague join us to make excellent contribution together.
You will obtain a broad perspective to UPM Raflatac in an exciting and ambitious work environment." – Nguyen Quyen, Customer Service Manager, SEA
What you'll do
Frequent contact with customers to serve inquiries.
Enter orders accurately and in a timely manner.
Update price lists accurately and on time.
Manage the customer master file by creating and maintaining it.
Arrange and coordinate samples.
Collaborate with internal teams to ensure high service standards.
Perform all duties in full compliance with all laws, safety and environmental regulations, and in a manner consistent with company policies and procedures.
Who you are
You have a degree in Business Administration, Marketing, Economics, or any business-related field
You are fluent in Malaysian and English, both written and spoken
You have a minimum of 1-3 years of working experience in sales or customer service
You possess good communication and interpersonal skills, are hardworking, and have a can-do attitude
You have experience with a matrix organization, which would be a big plus
You have experience using SAP or similar systems
This is what we offer for you
A meaningful job – We have an inspiring purpose 'We create a future beyond fossils.
Our work is impactful and transformative.
A caring community – Our community is built on great team spirit and shared commitment.
We care about each other and the well-being of our colleagues.
We support the work-life balance of all our employees.
Development opportunities – We offer you great opportunities to learn and grow throughout your career.
We are an international, multi-business organization offering plenty of avenues for personal growth.
Responsible employer- Sustainability is at the core of everything we do.
We are committed to ambitious, science-based sustainability targets in all areas from climate change to biodiversity.
We foster diversity and inclusivity, offering a work environment in which everyone can be themselves.
Additional Information
For support with submitting your application, please contact the HR Service Center at ******#J-18808-Ljbffr