Customer Service/Student Support Specialist

Experience in customer service through calls, emails, social media, Facebook communities, and more...-Fair written and verbal communication skills-A love of supporting, championing, and empowering others-A mind for systematic thinking and improvements-Phenomenally high standards, attention to detail, and extreme resourcefulness to find answers or create answers in any situation-Experience with coaching, online learning and professional education preferred-Enjoys being a multi-tasker-English and Mandarin (Malay would be an added advantage) [Apply now at https://my.hiredly.com/jobs/jobs-malaysia-digital-dive-coaching-sdn-bhd-job-customer-service-student-support-specialist]
Inbound and outbound calls connecting students with resources and making relevant course recommendations-Student enquiries via email / chat-A genuine 'can-do' attitude – Solution Focused-A hunger for results and being in an open team environment-Excellent written and verbal communication skills that inspire confidence and trust in others-Ability to find answers to any questions, see opportunities for improvements, and turn them into action to deliver meaningful outcomes-Ability to solve any problems that come your way and bring genuine care, compassion and dedication to our students and prospects-Hunger to learn and grow, and a constant drive to do more and deliver better results