Customer Service Support

Make a call and sms to customer- Monitoring backup battery alarm,no data,sos alarm- Resolving customer problem and issues- Update in the system and complete the reports- Evaluate problems to technician- Provide info on the company's products and back up battery alarm- A clear and friendly telephone voice- Good computer skills- Good teamwork skills and the ability to work unsupervised- Minimum 1 year experience working with call centre- Willing to work in flexible working hours and work extra hours.- Able to work on Morning or Night Shift and Public Holiday (3times a Shift-Rotate)or Whatsapp**Job Details****JOB INFO & REQUIREMENT**- Contract Type- Full-time- Job Type- Non-Executive- Experience Level- 1-3 years- Job Categories- Customer Svc/Call Centre- Minimum Education Required- Fresh Graduates SPM / Diploma holders are encouraged to apply. - Minimum 1 year experience working with call centre- Language Required- Bahasa Malaysia, English, Mandarin/Cantonese- Nationality Preferred- Malaysians Only- Gender Preferred- Male Only- Own Transport- None**SALARY & OTHER BENEFITS**- Salary**RM 1,500 to RM 2,000 per month**- Other Benefit (Optional)- Uniform PA InsuranceSalary RM 1,500 to RM 2,000 (per month) Location Kuala Lumpur - Taman Tun Dr Ismail Contact Type Full-time Job Type Non-Executive Category Customer Svc/Call Centre Employer Info Company Name ACETRACK RESOURCES SDN BHD Company Description TELECOMMUNICATION Size 21-50 employees Company No. 201101022881 Company ACETRACK RESOURCES SDN BHD Joined since: Apr 2013