Customer Service/ Support

The Core Objectives:
1. Provide timely and accurate support to our partners.
2. Resolve customer issues efficiently and effectively.
3. Maintain high levels of customer satisfaction and support Grab's service standards.

Essential Experience / Criteria:
1. Fluency in English (both written and spoken).
2. Previous experience in customer service or a related field.
3. Strong problem-solving skills and the ability to handle difficult situations calmly.

Desirable Experience / Criteria:
1. Experience working in a fast-paced environment.
2. Familiarity with Grab's services and platforms.
3. Ability to work independently and as part of a team.