Team Leaders/Supervisors (Manufacturing, Transport & Logistics)Full timeAt Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.comThe Opportunity:Develop and maintain professional customer relationships.Support account management and transaction processing.Provide product and technical support for customer transactions, feedback, and requests.Liaise with internal and external stakeholders to ensure contractual obligations and service standards are met.Respond to customer queries and resolve issues according to customer agreements and processes.Lead teams to achieve operational goals and objectives, requiring specialist experience in the work function.What you'll need to succeed:2+ years in Freight Forwarding (Sea Freight Export).Strong interpersonal and stakeholder management skills.Experience in account management, transaction processing, and technical/product support.Leadership experience in team management.Fluent in English and Mandarin (spoken and written).You must be entitled to work in Malaysia and be prepared to undertake pre-employment checks including a criminal history check and medical.At Toll, we value a diverse, inclusive and authentic workplace, so if you're interested in this role but your past experience doesn't align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.To find out more about us visit www.careers.tollgroup.com#J-18808-Ljbffr