Customer Success Manager - Intern

IBM Malaysia's internship program is a program geared toward current university students to place them in industry and prepare them for corporate and community leadership.
IBM Internship program offers students the following benefits:Get a basic understanding of IBM organization and, business processes & high-performance culture
An opportunity to engage in real assignments/projects
Excellent chances to develop personal skills such as teamwork, communication
A chance to fully integrate with IBMers and collate information about career direction
The potential to build contacts to help with future placement.

Job Description:A 'Day-in-the Life' of a Customer Success Manager intern may include, but not be limited to:
Responsible for use case identification and value realization for Cloud & Cognitive Software (C&CS) Growth Offerings
Architects and co-creates MVP alongside customer practitioners
Drives increased usage and adoption for C &CS Growth Offerings
Demonstrates the value of C&CS Growth Offerings to the customer and identifies additional opportunities for adoption.
To be successful in this role, you will need:
Understand customer business and technology needs.
Co-defines customer roadmap for implementation and value realization alongside the customer.
Serves as a trusted technical expert for customers' cloud migration and deployment of C&CS Growth Offerings
Conduct workshops with customers to align IT architecture, integration & migration requirements.
Execute customer success plan to drive adoption post-deployment.
Build and execute retention and expansion plays.
Willingness to take initiative and tackle things on your own.