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BenefitsExcellent growth and advancement opportunities - we offer you support, skill development, coaching opportunity and training programs to help you succeed.
Employee engagement, recognition and appreciation program.
Annual Leave/ Sick Leave / Hospitalization Leave / Maternity Leave and many more.
Multinational working environment - Take your career to the next level working with people from different nationalities, backgrounds, and cultures.
Your RoleYou will play an important role, such as:
Proven experience in customer-facing roles (phone, chat, in person).
Excellent communication skills, adaptable to different audiences.
Flexible problem-solving approach, committed to exceeding expectations.
Thrives in a team environment, eager to learn and grow.
Curious and inquisitive, always seeking professional excellence.
Effective time management and multitasking abilities.
Minimum RequirementsTo succeed in this role, we will need you to have:
Familiarity with comparable technology is preferred.
Fluent in the required languages:Cantonese, Mandarin,andEnglish(speaking, reading, and writing).
Experienced in technical troubleshooting.
Analytical skills for resolving complex issues.
Proficient in navigating multiple systems and tools.
About TeleperformanceTeleperformance is a global digital business services company.
With more than 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.
170 countries served. 99% of our employees continue to work in a Great Place to Work. 410K+ employees worldwide. 50% of our workforce works remotely. 300+ languages and dialects. 63% of all non-agent roles are filled through internal promotions.
Our ServicesWe provide a comprehensive, AI-powered service portfolio from front-office customer care to back-office functions, including Trust and Safety Services that help defend both online users and brand reputation. We also offer a range of specialized services such as Collections, Translation and Localization, Visa and Consular Services, and Recruitment Services.
Check us out!:Teleperformance Video#J-18808-Ljbffr